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Getting Started with Your Car Accident Claim

Most people never talk to a car wreck lawyer until they need one. Because of that, one of the questions that we are asked most often is what to expect when you contact us for the first time. What happens when you first call The Lawyers of Brown & Roberto about your car accident claim?

Gathering Information

When you call us for the first time, we will need to get some of the facts from you to determine whether or not we can help you. When you call, it’s important to have some information handy regarding your accident. For a more thorough list of the questions that we’ll ask, check out this post. In general, we’ll want to know the Four W’s:

  1. Who? Who was in the car? Who was driving? Whose vehicle was involved? Who was at fault? Who was injured? It’s not important at this point to have a doctor’s diagnosis, but general information will help us determine what specific assistance you may need with the claim.
  2. What? What happened? How did the accident occur?
  3. When? We’ll want to know when the accident occurred. This is important because there is a statute of limitations – or time limit – on when you can file a claim for damages resulting from a car accident. Don’t wait to get the answers that you need!
  4. Where? The location where the accident occurred is important because it will determine where we will file any potential legal action.
Formulating a Plan

At this point, if our staff feels that we can assist you with your car accident claim, one of our experienced car wreck lawyers will speak with you. He will review the information that you have provided and answer any questions that you may have. If the attorney believes that we can help you, he will invite you in for your free consultation.

At this meeting, we will answer any questions that you have and discuss how to best proceed with your car accident claim.  Your attorney will inform you about the steps involved in the process, refer you to other resources that may benefit your specific claim, and advise you on your best course of action. Don’t worry. We’ll take it from here! But you can feel free to call us anytime that you have a question.

Contact Us Today!

The clock is ticking so don’t wait! Contact us today to schedule your free consultation. Our office is conveniently located in Knoxville with plenty of free parking. With our contingency fee arrangement, you pay no attorney fees unless we recover compensation for you. Call (865) 691-2777 or use the convenient contact form below.

Client Reviews
★★★★★
"We tried to go through the insurance company ourselves, but they basically just laughed at us. So I got in touch with The Lawyers of Brown & Roberto. The insurance company's attitude really changed, and within a week we had our car replaced and rehabilitation going for my wife. The Lawyers of Brown & Roberto stuck in there and fought for us." J. Felver
★★★★★
"Had it not been for The Lawyers of Brown & Roberto, I would be in a mess. I would not have been able to handle the paper work or things that would have been required to stand in a court of law myself. They got the most that I could have gotten for any injury that I had. I was more than pleased with the settlement. They handled my case promptly and very professionally." D. Blakeman
★★★★★
"I would recommend The Lawyers of Brown & Roberto because they are for the client. They are extremely tough when they go to court, they keep you well informed, and they treat you as a person. They are extremely good attorneys. They changed my life. They helped my life because they believed in me. They fought for me. I thank God for them." C. Scarbrough